Privacy Policy | OpenKey Mortgage Advisors

Last Updated: 04/20/2026

OpenKey Mortgage Advisors ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us in any way.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue the use of our services.

SMS Messaging Privacy

When you submit your contact information through our online forms or text START to (864) 387-8964, you consent to receive SMS communications from OpenKey Mortgage Advisors related to your mortgage inquiry, application, or servicing needs. These messages may include updates on your application status, document requests, appointment reminders, rate alerts, and other transactional and promotional messages.

Message frequency may vary. Message and data rates may apply. You can reply STOP to unsubscribe or HELP for assistance at any time. We are committed to protecting your privacy and maintaining full compliance with all applicable communication laws and standards, including the Telephone Consumer Protection Act (TCPA) and the CTIA Messaging Principles and Best Practices.

No sharing for marketing. Phone numbers collected for SMS purposes and the consent you provide are not shared, sold, or rented to third parties or affiliates for their marketing purposes. We may share your phone number only with service providers (such as our CRM, loan origination system, and messaging platform) strictly for processing your loan or delivering the messages you have consented to receive.

What we collect when you opt in

When you opt in to SMS updates, we may collect and store:

Your mobile phone number
Your IP address at the time of opt-in
The form or platform through which you opted in
Timestamp of consent
Any keyword or response text you submitted (e.g., START, YES)

How to revoke consent

You may opt out of SMS communications at any time by replying STOP to any message. You may also contact us at marketing@openkeymortgages.com or (864) 387-8964 to revoke consent or update your preferences. SMS Opt-in page: /sms-opt-in

What we collect when you opt in

When you opt in to SMS updates, we may collect and store:

Your mobile phone number
Your IP address at the time of opt-in
The form or platform through which you opted in
Timestamp of consent
Any keyword or response text you submitted (e.g., START, YES)

How to revoke consent

1. Information We Collect

We may collect the following types of information:

Personal Information:

Name, address, email, phone number, and other identifying details provided by you.
Financial information such as income, credit score, and loan preferences necessary to provide our services.

Non-Personal Information:

IP addresses, browser types, and device details collected automatically to improve website functionality.
Cookies and tracking technologies that enhance your user experience on our site.

2. How We Use Your Information

We use the information collected for the following purposes:

To process loan applications and provide financial services tailored to your needs.
To communicate with you about your account, updates, and promotions.
To ensure compliance with legal and regulatory obligations.
To improve our services and personalize your experience.
To prevent fraudulent activities and protect your data.

3. Sharing of Information

OpenKey Mortgage Advisors does not sell your personal information to third parties. However, we may share your information with:

Service providers and partners who assist in delivering our services.
Regulatory authorities or law enforcement agencies when required by law.
Credit bureaus and financial institutions as part of loan processing and evaluation.

All third parties receiving your information are obligated to maintain confidentiality and use your data solely for the intended purpose.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. Despite our best efforts, no data transmission or storage system can be guaranteed as 100% secure.

5. Your Choices

Access and Update: You may request to review or update your personal information by contacting us directly.
Marketing Preferences: You can opt out of receiving marketing communications by following the instructions in our emails or contacting us.
Cookies: You may modify your browser settings to reject cookies; however, this may limit some website functionality.

6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any information.

7. Children's Privacy

OpenKey Mortgage Advisors' services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the revised policy on our website and updating the "Last Updated" date above.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

OpenKey Mortgage Advisors

‍Email: marketing@openkeymortgages.com
Phone: (864)-387-8964
Address: 24 Parkway Commons Way, Greer S.C. 29650

By using OpenKey Mortgage Advisors' services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting us to handle your information with care.